Our agenda includes some of the most forward-thinking IT leaders and industry commentators, coming together to explore today’s technology and business imperatives, and openly sharing how they are managing and transforming IT within their organisations.

For this year's Summit, we are delighted to have the following speakers headline our agenda:


Magnus Lindkvist

Magnus is a renowned trendspotter, futurologist and author, and an active member of TED – the world’s leading trends forum. In a world that requires increased agility and innovation, he mixes business facts with a visionary perspective that challenges our entire way of thinking. As one of the most sought-after speakers on future-thinking, megatrends and trendspotting, he asks two questions relentlessly: “What’s going on in the world?” and “Where is this all heading?” As a trendspotter and futurologist, these questions fuel his curiosity and enable him to inspire and provoke the minds of audiences around the world.

To date he has authored three books: Everything We Know is Wrong: The Trendspotter’s Handbook (2009), The Attack of the Unexpected: A Guide to Surprises and Uncertainty (2010), and When The Future Begins: A Guide to LongTerm Thinking (2013).

A management consultant and filmmaker by background, Magnus mixes quantifiable business facts with the visionary art of ‘futurology.’ In his own words, his presentations are designed to generate ‘ahhs, ha-has and ahas.’


Debra Bailey


As one of Nationwide’s Executive Committee and the Chief Information Officer, Debra leads the Operations and Delivery Community, responsible for Security, Technology Operations, IT Architecture and Change, Product Operations, Business Resilience, Risk Management and End to End Automation. As part of her role Debra sponsors a Technology Development Academy, supporting people of all ages and backgrounds in developing their careers in IT.

Prior to Nationwide, Debra served in a variety of leadership and Executive positions across strategic, operational and transformational areas in large organisations in Retail, Public Sector, Financial Services and Telecommunications. She held a number of senior roles within Technology and Operations across both Barclays and Woolwich plc and immediately prior to joining Nationwide, was at BT in a number of executive leadership roles including CIO Group Functions, Managing Director of Strategy and Transformation for the Operate division and a member of the Global Banking and Financial Markets leadership team.

Debra is a non-Executive Director for the NHS Business Services Authority and a founding member and Director of the TBM Council, using her breadth of experience to provide thought leadership across organisations.


Chris Pick

President & Founder, TBM Council

Chris is an accomplished enterprise software executive with over 20 years of experience in building new categories and executing differentiated go-to-market strategies. In early 2012, Chris championed the TBM Council, a nonprofit business entity of 3500+ members focused on creating the professional discipline, standards and industry benchmarks required to run IT as a business. As such, Chris now serves as the President of the Technology Business Management (TBM) Council and runs the day-to-day operations of the Council’s agenda to help CIOs transform the IT value proposition via TBM methodologies and best practices.

Chris also currently serves as the Chief Marketing Officer at Apptio, where he is responsible for strategy and worldwide market development. Previously, Chris was an operating partner in Austin Ventures' CEO-in-residence program where he focused on identifying new growth strategies and defining disruptive business models. He was also the Chief Marketing Officer and Vice President of Products at NetIQ for 8 years and ran Ernst & Young's Global security practice for 4 years.


Dean Nelson

Head of Global Compute

Chairman & Founder of Infrastructure Masons

Dean has led over $7B in infrastructure projects in 9 countries. His extensive architecture, engineering and operations experience includes 28 years in Hardware, 21 years in Network, 16 years in Infrastructure Software and 16 years in Data Centers. He has produced numerous award winning innovations in mission critical facilities and compute environments. He also holds four US patents. Dean is currently the Head of Uber Compute, at Uber. His team is responsible for technical infrastructure (data center, compute, storage, network and infrastructure software) and business functions serving Uber’s global leading ridesharing business, as well as UberEats, UberRush, UberForBusiness, and Autonomous vehicle development.

Prior to Uber, Dean worked at eBay Inc for 6 ½ years as the Vice President of Global Foundation Services, which served over 300 million active users enabling over $250Bn of enabled commerce volume annually. At end of his tenure at bay, his team successfully integrated, then split eBay and Paypal infrastructures into two independent internet companies. Prior to eBay, Dean worked at Sun Microsystems for 17 years in various technical, management and executive leadership roles in Manufacturing, Engineering, IT and Real Estate. His final project was the consolidation of Sun’s multi-billion dollar global technical infrastructure portfolio of over 1,000 facilities.

Dean is creator of the Digital Service Efficiency methodology, the first miles per gallon measurement for technical infrastructure, used to measure ebay.com as a single system. He served as the Chair of the Technology Business Management Council High Tech Workgroup, and Chairman & Founder of Data Center Pulse in 2009 – an exclusive datacenter owner community with over 9,000 members in 100 countries. In 2016, Dean founded Infrastructure Masons, an industry association where infrastructure professionals connect, grow and give back. iMasons members represent over $100Bn in infrastructure projects in 139 countries. Dean was identified by SearchDatacenter.com as one of the top five people who changed the data center. Dean is also the recipient of Sun’s prestigious Innovation Award, Modular DC Deployment award and Best DC Design award from Uptime Institute as well as the Operational Excellence and Infrastructure Trailblazer awards from The TBM Council.

In his personal time he gives back by building schools and dorms providing access to education for children via his Just Let Me Learn Foundation.


Bhushan Ivaturi

Vice President & Chief Information Officer

With more than two decades of experience leading in executive roles of Global CIO and Business CTO, Bhushan Ivaturi has shaped and transformed organizations in areas of digital, mergers & acquisitions, enterprise architecture, product technologies, business strategy and the industrial internet.

As the Vice President and Global CIO of Maersk Oil & Gas, Ivaturi has shaped the vision for information and technology strategy, built a global organization driving a significant transformation in developing people, building a digital core and enabling the competitiveness, differentiation and scalability of the business. Near-term areas of focus include business value, cyber and risk, cost performance through the levers of leadership, culture, innovation and digitalization.

Prior to Maersk Bhushan served as an executive leader at General Electric (GE) for 15 years and prior to GE he worked in the High-Tech sector. Bhushan has also led in roles across several industry verticals to solve customer problems using advanced manufacturing, engineering software and technology solutions and leading business re-engineering.


Sunny Gupta

Co-founder, President and CEO

Sunny is the co-founder and CEO of Apptio, responsible for company vision, strategic direction, planning and execution. Sunny's enterprise software career spans more than 20 years with roles in general management, strategic marketing, product management and business development. Before founding Apptio, Sunny was Executive VP of Products at Opsware and was responsible for all of Opsware product businesses up to its acquisition by HP for over $1.6 billion.

Demonstrating his passion for pioneering innovative solutions to complex enterprise technology problems, Sunny co-founded iConclude and created the IT runbook automation market. Sunny served as the company’s CEO, serving customers such as ACS, Alaska Airlines, Glaxo Smith Kline and Halliburton, until its acquisition by Opsware. Previously, Sunny held senior leadership roles in Products, Business Development and Engineering at Mercury Interactive, Rational Software, and IBM. Sunny earned a BS in Computer Science from the University of South Carolina. He was also selected as one of the Top 40 CEOs under 40, named Ernst & Young Entrepreneur of The Year in 2012, and was named CEO of the Year by the 2015 Executive Excellence Awards.


Robert Grassie

Head of TBM Office

Appointed in 2012, Robert is responsible for running the RBS TBM office together with a number of other technology business management functions. Robert initially joined RBS in 2004 to run Data Centre infrastructure teams heading up storage, database, messaging and server platforms. His passion for looking at both technical and commercial aspects led him to start adopting TBM practices and five years ago he introduced activity based costing and began developing cost optimisation and TBM frameworks which are now used across the whole technology practice.


Jenny Wood

Head of Performance & Business Management

Jenny joined RBS in 2016 as Head of Performance & Business Management in Technology. Prior to joining RBS Jenny was Director of Simplicity at Telstra Corporation.

Jenny has a diverse background of executive experience ranging from Customer Services and HR through to significant Project/Programme Management and agile transformation. Her experience is underpinned by her IT expertise and during her career she has held a number of operational and transformation roles across telecommunications and financial services.

Jenny holds a Master of Business (IT Management) degree and a Bachelor of Information Technology degree from the University of Technology Sydney.


Scott Marcar

Chief Technology Officer

Scott is the Chief Technology Officer and Deputy CIO for Deutsche Bank. In addition he is also the CIO for Risk, Finance, Treasury & Data and the Head of Group Architecture. In these roles he is responsible for standardising, simplifying and modernising the Bank’s infrastructure and IT landscape.

Scott joined Deutsche Bank in October 2014, after spending seven years at the Royal Bank of Scotland (RBS). Scott joined RBS as Head of the Fixed Income Technology, moving on to run Risk, Finance and Operations Technology, before being appointed as the Chief Information Officer for the Corporate and Institutional Bank (CIB).

Prior to RBS, Scott worked at JP Morgan Chase for 13 years, having joined their graduate programme in 1994. He held a number of global technology leadership roles in both London and New York.

Scott graduated from Warwick University with a BSc. Hons (1st Class) in Chemistry. Scott is a keen sportsman and has a completed a number of Ironman triathlons. He is married with two children.


Fredrik Lannerberth

Chief Financial Officer Group IT

  • Fredrik was appointed to as Chief Financial Officer for Group IT in Danske Bank three years ago, where he has been leading a step change in the financial management of IT.
  • As IT is increasingly taking the center stage in a modern digital bank, the IT Finance capabilities need to develop in sync. Fredrik has driven this journey by focusing on IT investment management, IT/Business dialogue, cost transparency, unit costing, benchmarking, demand management and application TCO.
  • Prior to this position, Fredrik was Head of Transformation and Management Support at Danske Bank, driving transformational projects on the strategic agenda of the CIO.
  • Fredrik also builds upon 8+ years of international management consulting experience, mainly from strategy advisory firm A.T. Kearney, where he advised clients in the Banking, Telco and High Tech industries on Strategy and Operational efficiency, including IT efficiency.
  • Fredrik holds a Master of Science degree in Industrial Engineering and Management from Linköping University.


Anne Marie Purcell

Head of the TBM Office

Anne Marie joined Unilever in 2015 and was appointed to the Head of the TBM Office in the same year. She has been at the helm through the final stages of the technology implementation and driving the journey of continuous improvement in both the model and data. Anne Marie’s conviction that only engagement and consultation can effect change means that she has built strong working relationships with her colleagues across Unilever IT to gain their commitment for data improvement to support the TBM initiative and Unilever as a whole.

Her team has placed TBM at the centre of the Unilever Financial processes and, for the first time, service consumption has been used for cross charging of IT Shared Service Cost. This has delivered a transparency never achieved before with countries and joint ventures now having a clear understanding of their IT Cost and importantly their IT Value. She has now commenced an alignment of TBM to the new Platform Strategy within Unilever and rollout is underway.

As a Transformational Change Professional Anne Marie has 10 years of strategic transformational change experience in a wide variety of sectors. Whether that be delivering Transformation of the Water Network at United Utilities ensuring full end to end change including Logistical, IT, Engineering, Process and Employee change, working in retail delivering brand and store transformation or working within IT departments to implement end-to-end lifecycle and governance for IT.


Blaine Bryant

Director, IT Service Management and IT Finance

Blaine is responsible for all aspects of service management and financial performance for BMC Software’s IT organisation. Blaine has over 20 years of managerial experience running IT operations and governance in software, financial services, and consulting services industries. He is an ITILv3 Expert, possesses a Project Management Professional (PMP) certification from the Project Management Institute (PMI), is a TOGAF9 certified Enterprise Architect, and is a Certified Information Systems Security Professional (CISSP).

Prior to joining BMC Software, Mr. Bryant was Vice President of IT Operations for Lender Processing Services – RealEC technology platform, which transacts all mortgage loan origination product orders for 90% of the banks in the United States. Prior to joining Lender Processing Services, Blaine served as Senior Vice President and Director, IT Operations for Franklin Bank responsible for all aspects of the Bank’s IT operations. Prior to joining Franklin Bank, Mr. Bryant served as the Global Infrastructure Manager for Resolution Performance Products LLP, a coatings industry leader and a spin-off of Shell Chemical. While at RPP, Mr. Bryant managed a global IT organization operating over thirty locations in twelve countries.

Mr. Bryant completed the CIO Institute program at the University of Texas in 2013. He completed his Masters of Business Administration in 2005 at the University of Phoenix - Houston Campus, where he graduated at the top of his class. Mr. Bryant completed his Bachelors of Business Administration at Texas A & M University where he specialized in Business Analysis and Management Information Systems.


Tobias Arenhövel

Vice President Business Services Controlling

Tobias joined the Energy Industry in 2005 and since then has held several positions in Controlling as well as IT, nearly all focusing on transformation. In January 2017 he joined Uniper, an international energy company active in more than 40 countries, as Vice President Business Services Controlling.

In this function Tobias is responsible for introducing a new approach to steer Uniper IT commercially. The framework is defined through targets like enhancing collaboration, increasing responsibility across the organisation and reducing complexity as well as cost. One very important pillar to achieve that is implementing TBM and Apptio, which is a journey that has just started.


Jens Reichert

Associate Director & Head of Controlling

Jens has headed up the controlling organisation for Global Operations in Amadeus since 2013. He has developed processes and tools for IT service costing, established Lean Service Management in Controlling and supports the implementation of international projects. The key question for him is how to sustain profitable growth and innovation in management and leadership.

Following his studies of business administration and supply chain management, he started to work for a global logistics services company and soon moved on to supply chain management for fresh dairy products. Before moving to travel technology in 2006, he has been working for more than 14 years in consumer brands and the food industry where he held various positions in procurement, accounting, sales operations and supply chain management.


Bill Balnave


In his current role as Regional Vice President of Solutions Consulting for Apptio EMEA, Bill is responsible for helping both organisations evaluating Apptio - as well as Apptio customers - to understand how to apply Apptio’s solutions to optimise the cost and performance of the technology services their IT organisations deliver. With Bill’s long time experience in various customer facing and corporate roles at Apptio, he brings a wealth of knowledge about how to successfully drive IT value using Technology Business Management.

Prior to joining Apptio, Bill spent 8 years at Ford Motor company in various roles in IT, from programmer to service deliver manager. From Ford, he spent several years in sales and consulting roles for various technology companies, including Clarify, Mercury Interactive, and Hewlett Packard before joining Apptio to lead solution consulting in the US.


Stephen Turner

Foundation Portfolio Manager, CIO Office

Stephen Turner has over 15 years’ experience in IT management across a number of different industries. Much of Stephen’s career has been spent in the area of IT portfolio management where he has implemented and embedded a single global process across Shell IT delivery teams that enables the identification and significant reduction of operate costs. More recently Stephen has moved into Shell’s TBM office where he is responsible for managing the delivery of Shell’s Technology business management capability, and expanding scope to look beyond cost transparency to drive tangible business outcomes through insight driven decision making.


Joe Kelly

TBM Lead and Senior Business Partner

After graduating from Manchester University, Joe began his career in Finance with KPMG in the UK. He built his experience over the next 10 years in a variety of Finance Controllership roles across multi-site services, publishing and manufacturing.

Seeking a different challenge, Joe focused on planning processes, concluding with the successful implmentations of Cognos and Hyperion planning systems at O2 and global pharmaceutical leader, AstraZeneca.

His experience and interest in the IT arena convinced him to focus in this area and, over the next 8 years using his core financial skillset, he was able to significantly improve transparency and insight on the IT spend in AstraZeneca’s global commercial business.

His experiences over this period convinced him of the value of the TBM approach and his latest challenge has been the implementation of Apptio at Maersk Oil in Copenhagen.


Andrew Van Cuylenburg

Head of Strategy and Technology Business Management, IT Services

Andrew is a Director in Deloitte IT Services - Deloitte’s internal IT division - where he is currently responsible for the delivery of TBM. Previous to this, Andrew spent 2 ½ years in Consulting in the Technology Strategy practice, and before that 7 years at Accenture. A specialist in CIO advisory, IT strategy development and IT operating model transformation, Andrew has worked in a number of organisations across the public and private sector, and is a passionate advocate of placing IT at the heart of business decision making. Andrew lives just outside Bath, UK, and is married with an 18-month old daughter.

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